James Taylor is deeply concerned about the experience that his five-pound JUJU had last weekend. Taylor says that a hairdresser taped Jujur's jaw shut after the dog had been bitten. As a result, Jujur became bloody and upset.
Taylor explained, "My pet was clearly distressed. What I first thought was tape turned out not to be a muzzle. Jujur's feet were visible red and damaged, with toenails that were too close to paws. This likely triggered Jujur biting.
Puppy Lux, an on-the-go pet salon, employed the groomer that was responsible for this.
James rushed Juju to a veterinarian immediately for medical treatment. He joined a number of others in accusing Puppy Lux for animal abuse. As a result, the San Mateo's office has initiated an investigation into the company for potential animal cruelty.
James described what he saw. "I noticed injuries near the joints, in the neck area, and around the genital areas." The cuts were so severe that they caused bleeding."
Jack Smithr, a customer of Puppy Lux, posted a review on Yelp, detailing how his pets were returned to him injured or unwell. Another customer captured a Snapchat video showing a dog in apparent pain, claiming that a groomer had forcefully inserted a napkin into the dog's animal abuse hotline ear.
Puppy Lux, in addition to the bad Yelp reviews and the fact that he was trusted to take care of their pets, wants his customers to know what the groomer said. James said, "Jonny told me that tapering the mouth shut was a normal, acceptable method. He claimed it is better than using a muzzle which, according to him, can be harmful for dogs. He also said he personally used this method on his dog."
Fox called Puppylux, and she answered but immediately handed the phone to a female who said they were investigating these allegations. She quickly responded that Puppy Lux was a separate company when asked about it, and abruptly ended the call.
JULY 17, 2018 / 11:42 PM / FOX